http://www.wpwp.org/forums/tags/visitor-details WassUp Forums » Tag: Visitor Details - Recent Posts en-US Fri, 10 Feb 2012 16:40:48 +0000 http://bbpress.org/?v=1.0.3 q http://www.wpwp.org/forums/search.php http://www.wpwp.org/forums/topic/cannot-see-stats-w2k8-wp31-iis7-wassup-181#post-1257 Tue, 05 Jul 2011 20:08:15 +0000 helene 1257@http://www.wpwp.org/forums/ <p>Hi,<br /> A number of issues could cause a lack of Visitor details, including conflict with another plugin, database configuration, and PHP settings (timeout) problems. If you can see WassUp's admin menu, try clicking the "SPY Visitors" and "Current Visitors" submenus and let us know if those work.</p> <p>To help us diagnose the problem, please show us your server settings information from Wassup Options &gt;&gt; Manage Files &amp; Database tab. Copy and paste it here or send it in an email to techfromhel (at) gmail (dot) com. </p> http://www.wpwp.org/forums/topic/cannot-see-stats-w2k8-wp31-iis7-wassup-181#post-1244 Wed, 15 Jun 2011 20:43:24 +0000 simon_toronto 1244@http://www.wpwp.org/forums/ <p>Hi,</p> <p>I am running WP3.1 on Windows 2008/IIS7 and WassUp 1.8.1.</p> <p>After activating WassUp I do not see any of my site Vistor Details.</p> <p>I have tried uninstalling the Plugin and re-registering it, but no joy. I read an article about commenting out the $delayed="DELAYED"; //for delayed insert, but I think that only applied to 1.7, also to change the $delayed="DELAYED"; //for delayed insert to $delayed="";</p> <p>I am very new to WP and WassUp, so apologies if I am missing one of the basic steps!</p> <p>If anyone can assist me I'd really appreciate it. I was hoping that this was install and go....</p> <p>Thanks </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-796 Wed, 10 Jun 2009 13:09:56 +0000 amar 796@http://www.wpwp.org/forums/ <p>Thanks Helen.<br /> The problem is resolved.<br /> WassUp has started recording my Blog details </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-790 Fri, 29 May 2009 18:43:36 +0000 helene 790@http://www.wpwp.org/forums/ <p>Amar...thank you for providing your server config info. We have noted a syntax compatibility problem with Wassup 1.7.1 and the MySQL engine "innoDB" which you have. To fix, go to Wordpress Admin==&gt;Plugins==&gt;Editor, under "Select Plugin to Edit", select Wassup, scroll down to line #2391 and change</p> <blockquote><p> &nbsp;<code>$delayed=&quot;DELAYED&quot;; //for delayed insert</code><br /> &nbsp; to<br /> &nbsp; <code>$delayed=&quot;&quot;; //for delayed insert</code></p></blockquote> <p>Click "Update File", and you are done and WassUp should start recording detailed records again.<br /> This bug will be fixed in the next revision coming soon. </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-787 Fri, 29 May 2009 15:30:09 +0000 amar 787@http://www.wpwp.org/forums/ <p>Hi,<br /> I am also facing same problem. I tried the solution which you have mentioned but it didn't working in my case.<br /> The wass-up version i am using is:1.7.1</p> <p>My blog details are:</p> <p>WordPress Version: 2.7</p> <p>WordPress Host Server: Microsoft-IIS/6.0</p> <p>WordPress Time Offset: UTC 5.5 hours. (7:55 pm)</p> <p>PHP Version: 5.2.2</p> <p>PHP Safe Mode : off</p> <p>PHP File Open Restrictions (open_basedir): off</p> <p>PHP Memory Allocation: 128M</p> <p>PHP Memory Usage: 17.36M</p> <p>PHP Script Timeout Limit: 120 seconds</p> <p>PHP Browser Capabilities File (browscap): not set</p> <p>PHP Curl: not installed</p> <p>MySQL Version: 5.1.24-rc-community</p> <p>MySQL Engine: InnoDB</p> <p>MySQL Query Cache: 0 (disabled)</p> <p>MySQL Index (Key) Buffer: 25M</p> <p>MySQL Read Buffer: 0M</p> <p>MySQL Wait Timeout: 28800 seconds</p> <p>MySQL Char Set/Collation: utf8_general_ci</p> <p>Please help</p> <p>MySQL Timezone: UTC (UTC 0) </p> http://www.wpwp.org/forums/topic/wassup-cant-display-main-graph#post-680 Tue, 10 Mar 2009 04:40:40 +0000 qf 680@http://www.wpwp.org/forums/ <p>The bug to which the chart was not displayed occurred by WassUp 1.6.5.<br /> It operated normally excluding the chart, but a chart is not displayed.<br /> The version of MySQL of the hosting service that I am using seem to be and there be a cause in the thing that is MySQL 4.0.24.<br /> This bug was solved by correcting SQL sentence.</p> <p>I edited main.php as follows.</p> <p>WassUp -&gt; lib -&gt; main.php</p> <p>It looks for the following code.<br /> $aitems = $wpdb-&gt;get_results("SELECT COUNT(DISTINCT WassUp_id) as items,<br /> COUNT(WassUp_id) as pages,<br /> DATE_FORMAT(FROM_UNIXTIME(CAST((timestamp-$UTCoffset) AS UNSIGNED)),<br /> ‘$x_axes_label’) as thedate FROM ".$this-&gt;tableName." WHERE timestamp BETWEEN $hour_fromdate AND $hour_todate ".$this-&gt;whereis." $ss GROUP BY<br /> DATE_FORMAT(FROM_UNIXTIME(CAST((timestamp-$UTCoffset) AS UNSIGNED)),<br /> ‘$Ctimeformat’) ORDER BY timestamp", ARRAY_A);</p> <p>Correct a part of the code as follows.<br /> "timestamp-$UTCoffset" to "timestamp - $UTCoffset"</p> <p>It is safe ..only putting space.. before and behind operator "-".<br /> All bugs can not necessarily correspond by this method.<br /> However, there seems to be a problem in an interchangeable version of this SQL sentence about the bug to which the chart is not displayed when I examine it.<br /> As for the occurrence of a similar bug, it might be good to try rewriting this SQL sentence.</p> <p>My server environment etc. are put on my blog.</p> <p><a href="http://la-passeggiata.com/?lang=en" rel="nofollow">http://la-passeggiata.com/?lang=en</a></p> <p>Please see interesting one by all means. </p> http://www.wpwp.org/forums/topic/wassup-cant-display-main-graph#post-655 Fri, 23 Jan 2009 09:29:41 +0000 Michele 655@http://www.wpwp.org/forums/ <p>Sorry but I cannot display the images, please copy and paste ONLY the image url.<br /> Thank you </p> http://www.wpwp.org/forums/topic/wassup-cant-display-main-graph#post-653 Mon, 12 Jan 2009 16:25:59 +0000 pongo 653@http://www.wpwp.org/forums/ <p>Eh, sorry... I turn it on. But I didnt change anything. In explorer 6 Wassup looks weird</p> <p><a href="http://imageshack.us">&lt;img src="http://img168.imageshack.us/img168/8787/01122009161018nt7.png" border="0" alt="Image Hosted by ImageShack.us"/&gt;</a><br /><a href="http://g.imageshack.us/img168/01122009161018nt7.png/1/">&lt;img src="http://img168.imageshack.us/img168/01122009161018nt7.png/1/w1928.png" border="0"&gt;</a> </p> http://www.wpwp.org/forums/topic/wassup-cant-display-main-graph#post-651 Mon, 12 Jan 2009 12:04:33 +0000 Michele 651@http://www.wpwp.org/forums/ <p>Did you click the graph icon to enable the main graph? <a href="http://trac.wpwp.org/wiki/Documentation/Playing/Visitor_Details" rel="nofollow">http://trac.wpwp.org/wiki/Documentation/Playing/Visitor_Details</a> </p> http://www.wpwp.org/forums/topic/wassup-cant-display-main-graph#post-649 Fri, 09 Jan 2009 09:52:19 +0000 pongo 649@http://www.wpwp.org/forums/ <p>Hello, im using wassup 1.6.3 for sometime, but now i cant display main graph in visitor details. But on dashboard is small graph displayed.<br /> Im using Firefox 3.0.5 and tried in iE6 ( but same state. Any idea why graphs arent displayed, but before week it was ok ? I wasnt change anything. </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-532 Wed, 30 Jul 2008 22:19:01 +0000 jerichojason 532@http://www.wpwp.org/forums/ <p>That did it! Thank you so much. </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-530 Tue, 29 Jul 2008 17:39:06 +0000 helene 530@http://www.wpwp.org/forums/ <p>Thank you for providing the detailed info. It was very helpful. There is clearly a problem with the wassup table on your server. An error must have occurred during the table creation process. There are a couple ways to fix this.<br /> The first is to completely uninstall Wassup so that wassup's table is purged, then install wassup again. Please follow these steps to make sure that Wassup is uninstalled properly:<br /> -go to Wassup ==&gt;Options ==&gt;[Uninstall] tab<br /> -check "Permanently remove WassUp data and settings from Wordpress".<br /> -Save settings.<br /> -After you see the flashing warning message in red, go to Wordpress "Plugins" menu<br /> -Deactivate Wassup.<br /> -Refresh(reload) your browser window and double check that Wassup is now listed as inactive (recently active) in the plugins list.</p> <p>Activate Wassup and immediately visit a few pages/posts on your site. Then go to Wordpress admin menu ==&gt;Wassup and check if you now have records in Wassup detail. If you still don't have any records or if you have already tried this method and it didn't work, please let me know and I will give you the 2nd fix. </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-529 Tue, 29 Jul 2008 15:13:08 +0000 jerichojason 529@http://www.wpwp.org/forums/ <p>Here's what it says... (nothing about # of rows) Also... I've loaded 1.6.1.</p> <p>Select actions for table growth<br /> WassUp table grows very fast (especially if your blog is frequently visited), I recommend you to delete old records sometimes. You can select any option below to reset it, delete old records automatically or manually. (If you haven't database space problems you can leave the table as is)<br /> Current WassUp table usage is: 00Mb ( records)</p> <p> Alert me (email to: <a href="mailto:myemailaddress@mywebsite.com">myemailaddress@mywebsite.com</a>) when table reaches 00 Mb<br /> Empty table (export table in SQL format)</p> <p>Automatically delete records older than: 1 month</p> <p>Delete NOW records older than: Action is NOT undoable</p> <p>Server Settings and Memory Resources<br /> For information only. Some values may be adjustable in PHP startup file, php.ini or php5.ini.<br /> WordPress Version: 2.5.1<br /> MySQL Version: 4.1.20<br /> MySQL Engine: unknown<br /> PHP Version: 4.3.9<br /> PHP Safe Mode : on<br /> PHP Memory Allocation: 32M<br /> PHP Memory Usage: 9.42M<br /> PHP Script Timeout Limit (in seconds): 30<br /> PHP Browser Capabilities File (browscap): not set </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-528 Tue, 29 Jul 2008 08:18:34 +0000 helene 528@http://www.wpwp.org/forums/ <p>Jerichojason,</p> <p>Please go to Wassup ==&gt;Options ==&gt;[Manage Files+Database] Tab, look at "Select actions for table growth" and tell us what your current Wassup table useage is in Mb and #of rows. Also, we need to know what version of Wassup you are running. </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-527 Mon, 28 Jul 2008 17:38:50 +0000 jerichojason 527@http://www.wpwp.org/forums/ <p>That is checked. I tried unchecking and then rechecking but it didn't seem to change anything.</p> <p>BTW- not I don't get the spinning icon, I just don't get any chart or information. The other options (spy Visitors, Current Visitors) both have information, so I can see people are online. </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-525 Mon, 28 Jul 2008 11:23:35 +0000 Michele 525@http://www.wpwp.org/forums/ <p>Yes please, check the option tabs, in the Manage Files &#38; Databases check if there are records on the table and on the Statistics Recording tab check if "Enable/Disable Recording" option is checked. </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-521 Sun, 27 Jul 2008 17:39:46 +0000 jerichojason 521@http://www.wpwp.org/forums/ <p>I'm far from a wordpress wizzard, so when something doesn't work like it's supposed to do, I'm kind of lost.</p> <p>I love Wassup. It works great and is very informative. For some reason here recently it just stopped recording data. I tried deactivating and reactivating it to no avail. I've even reinstalled.</p> <p>Spy Visitors seems to work fine, Current Visitors Online is working great also. Only the Visitor Details seems to be broken. I just get an unending spinning icon that says "Too few records to print chart..."</p> <p>Is there something I can check to get this working again? </p>