http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart WassUp Forums » Topic: Visitor Details not recording anymore (Too few records to print chart...) en-US Sat, 11 Feb 2012 01:05:38 +0000 http://bbpress.org/?v=1.0.3 q http://www.wpwp.org/forums/search.php http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-796 Wed, 10 Jun 2009 13:09:56 +0000 amar 796@http://www.wpwp.org/forums/ <p>Thanks Helen.<br /> The problem is resolved.<br /> WassUp has started recording my Blog details </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-790 Fri, 29 May 2009 18:43:36 +0000 helene 790@http://www.wpwp.org/forums/ <p>Amar...thank you for providing your server config info. We have noted a syntax compatibility problem with Wassup 1.7.1 and the MySQL engine "innoDB" which you have. To fix, go to Wordpress Admin==&gt;Plugins==&gt;Editor, under "Select Plugin to Edit", select Wassup, scroll down to line #2391 and change</p> <blockquote><p> &nbsp;<code>$delayed=&quot;DELAYED&quot;; //for delayed insert</code><br /> &nbsp; to<br /> &nbsp; <code>$delayed=&quot;&quot;; //for delayed insert</code></p></blockquote> <p>Click "Update File", and you are done and WassUp should start recording detailed records again.<br /> This bug will be fixed in the next revision coming soon. </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-787 Fri, 29 May 2009 15:30:09 +0000 amar 787@http://www.wpwp.org/forums/ <p>Hi,<br /> I am also facing same problem. I tried the solution which you have mentioned but it didn't working in my case.<br /> The wass-up version i am using is:1.7.1</p> <p>My blog details are:</p> <p>WordPress Version: 2.7</p> <p>WordPress Host Server: Microsoft-IIS/6.0</p> <p>WordPress Time Offset: UTC 5.5 hours. (7:55 pm)</p> <p>PHP Version: 5.2.2</p> <p>PHP Safe Mode : off</p> <p>PHP File Open Restrictions (open_basedir): off</p> <p>PHP Memory Allocation: 128M</p> <p>PHP Memory Usage: 17.36M</p> <p>PHP Script Timeout Limit: 120 seconds</p> <p>PHP Browser Capabilities File (browscap): not set</p> <p>PHP Curl: not installed</p> <p>MySQL Version: 5.1.24-rc-community</p> <p>MySQL Engine: InnoDB</p> <p>MySQL Query Cache: 0 (disabled)</p> <p>MySQL Index (Key) Buffer: 25M</p> <p>MySQL Read Buffer: 0M</p> <p>MySQL Wait Timeout: 28800 seconds</p> <p>MySQL Char Set/Collation: utf8_general_ci</p> <p>Please help</p> <p>MySQL Timezone: UTC (UTC 0) </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-532 Wed, 30 Jul 2008 22:19:01 +0000 jerichojason 532@http://www.wpwp.org/forums/ <p>That did it! Thank you so much. </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-530 Tue, 29 Jul 2008 17:39:06 +0000 helene 530@http://www.wpwp.org/forums/ <p>Thank you for providing the detailed info. It was very helpful. There is clearly a problem with the wassup table on your server. An error must have occurred during the table creation process. There are a couple ways to fix this.<br /> The first is to completely uninstall Wassup so that wassup's table is purged, then install wassup again. Please follow these steps to make sure that Wassup is uninstalled properly:<br /> -go to Wassup ==&gt;Options ==&gt;[Uninstall] tab<br /> -check "Permanently remove WassUp data and settings from Wordpress".<br /> -Save settings.<br /> -After you see the flashing warning message in red, go to Wordpress "Plugins" menu<br /> -Deactivate Wassup.<br /> -Refresh(reload) your browser window and double check that Wassup is now listed as inactive (recently active) in the plugins list.</p> <p>Activate Wassup and immediately visit a few pages/posts on your site. Then go to Wordpress admin menu ==&gt;Wassup and check if you now have records in Wassup detail. If you still don't have any records or if you have already tried this method and it didn't work, please let me know and I will give you the 2nd fix. </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-529 Tue, 29 Jul 2008 15:13:08 +0000 jerichojason 529@http://www.wpwp.org/forums/ <p>Here's what it says... (nothing about # of rows) Also... I've loaded 1.6.1.</p> <p>Select actions for table growth<br /> WassUp table grows very fast (especially if your blog is frequently visited), I recommend you to delete old records sometimes. You can select any option below to reset it, delete old records automatically or manually. (If you haven't database space problems you can leave the table as is)<br /> Current WassUp table usage is: 00Mb ( records)</p> <p> Alert me (email to: <a href="mailto:myemailaddress@mywebsite.com">myemailaddress@mywebsite.com</a>) when table reaches 00 Mb<br /> Empty table (export table in SQL format)</p> <p>Automatically delete records older than: 1 month</p> <p>Delete NOW records older than: Action is NOT undoable</p> <p>Server Settings and Memory Resources<br /> For information only. Some values may be adjustable in PHP startup file, php.ini or php5.ini.<br /> WordPress Version: 2.5.1<br /> MySQL Version: 4.1.20<br /> MySQL Engine: unknown<br /> PHP Version: 4.3.9<br /> PHP Safe Mode : on<br /> PHP Memory Allocation: 32M<br /> PHP Memory Usage: 9.42M<br /> PHP Script Timeout Limit (in seconds): 30<br /> PHP Browser Capabilities File (browscap): not set </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-528 Tue, 29 Jul 2008 08:18:34 +0000 helene 528@http://www.wpwp.org/forums/ <p>Jerichojason,</p> <p>Please go to Wassup ==&gt;Options ==&gt;[Manage Files+Database] Tab, look at "Select actions for table growth" and tell us what your current Wassup table useage is in Mb and #of rows. Also, we need to know what version of Wassup you are running. </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-527 Mon, 28 Jul 2008 17:38:50 +0000 jerichojason 527@http://www.wpwp.org/forums/ <p>That is checked. I tried unchecking and then rechecking but it didn't seem to change anything.</p> <p>BTW- not I don't get the spinning icon, I just don't get any chart or information. The other options (spy Visitors, Current Visitors) both have information, so I can see people are online. </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-525 Mon, 28 Jul 2008 11:23:35 +0000 Michele 525@http://www.wpwp.org/forums/ <p>Yes please, check the option tabs, in the Manage Files &#38; Databases check if there are records on the table and on the Statistics Recording tab check if "Enable/Disable Recording" option is checked. </p> http://www.wpwp.org/forums/topic/visitor-details-not-recording-anymore-too-few-records-to-print-chart#post-521 Sun, 27 Jul 2008 17:39:46 +0000 jerichojason 521@http://www.wpwp.org/forums/ <p>I'm far from a wordpress wizzard, so when something doesn't work like it's supposed to do, I'm kind of lost.</p> <p>I love Wassup. It works great and is very informative. For some reason here recently it just stopped recording data. I tried deactivating and reactivating it to no avail. I've even reinstalled.</p> <p>Spy Visitors seems to work fine, Current Visitors Online is working great also. Only the Visitor Details seems to be broken. I just get an unending spinning icon that says "Too few records to print chart..."</p> <p>Is there something I can check to get this working again? </p>