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1. 

   deeve
   Member

   Hi, am running WP 2.7 and have just tried to install. Getting a 500 error on the server. Any ideas?

   Thanks.

   Posted 2 years ago #
2. 

   helene
   Moderator

   500 is a server configuration error. It is NOT caused by WassUp. Your 'wp-config.php' file is likely corrupted with whitespaces (that you can't see or edit). To fix, recreate 'wp-config.php' from scratch with a copy of 'wp-config-sample.php' and a text editor (Notepad or Vi, NOT WordPad). Never do any copy-and-paste between the old corrupt 'wp-config.php' and the new copy. Then upload the new 'wp-config.php' to your server's Wordpress directory in ASCII mode (important!).

   If this does not fix your problem, there are numerous posts about the 500 error in Wordpress forums. You will probably find a fix there.
   Good luck.

   -Helene D.
   http://techfromhel.webege.com

   Posted 2 years ago #
3. 

   Michele
   Key Master

   500 error means web server error, the web server error logs could be very useful to investigate on it.

   Michele - WassUp Project

   Posted 2 years ago #
4. 

   deeve
   Member

   Hi,
   I'm a little confused. Everything else on my WP installation appears to work fine, except when I try to install your plugin. I just followed your instructions & made a new copy of wp-config.php in notepad from original sample file. Uploaded in ASCII mode to receive the very same error.

   Surely the variable lies in the new ap if everything else works as it should?

   Posted 2 years ago #
5. 

   helene
   Moderator

   The 500 error is clearly a server configuration error. Something is definitely wrong in your server setup. WassUp did not cause it, though it may have triggered this pre-existing error. Since fixing "wp-config.php" didn't help, you should view your server logs to diagnose the problem, like Michele said.

   If you just want to remove WassUp so your site works again, use your FTP client to delete the "wassup" directory in "/wordpress/wp-content/plugins/" and that will remove "WassUp" from the equation. Afterwards, you still need to find a permanent fix before another plugin triggers this error again.

   I strongly recommend that you go to WordPress forums and search under the tag 500error (http://wordpress.org/tags/500error) to find a permanent fix. I am sure that an answer to your problem is there.

   Posted 2 years ago #
6. 

   deeve
   Member

   Thanks for the advise, Helene - problem solved, I hadn't places an .htaccess file in my root directory, specifying php files act as version 5!

   Posted 2 years ago #

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