Cannot see stats - W2K8, WP3.1, IIS7, WassUp 1.8.1

(2 posts) (2 voices)

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simon_toronto
Member

Hi,

I am running WP3.1 on Windows 2008/IIS7 and WassUp 1.8.1.

After activating WassUp I do not see any of my site Vistor Details.

I have tried uninstalling the Plugin and re-registering it, but no joy. I read an article about commenting out the $delayed="DELAYED"; //for delayed insert, but I think that only applied to 1.7, also to change the $delayed="DELAYED"; //for delayed insert to $delayed="";

I am very new to WP and WassUp, so apologies if I am missing one of the basic steps!

If anyone can assist me I'd really appreciate it. I was hoping that this was install and go....

Thanks

Posted 11 months ago #
helene
Moderator

Hi,
A number of issues could cause a lack of Visitor details, including conflict with another plugin, database configuration, and PHP settings (timeout) problems. If you can see WassUp's admin menu, try clicking the "SPY Visitors" and "Current Visitors" submenus and let us know if those work.

To help us diagnose the problem, please show us your server settings information from Wassup Options >> Manage Files & Database tab. Copy and paste it here or send it in an email to techfromhel (at) gmail (dot) com.

-Helene D.
http://techfromhel.webege.com

Posted 10 months ago #

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