Trying to install 1.7.2 on my site.
When I try to activate I get the following error:
Error 500 - Internal server error
An internal server error has occured!
Please try again later.
Tried to install 1.7.1 - same error.
Any Ideas?
Trying to install 1.7.2 on my site.
When I try to activate I get the following error:
Error 500 - Internal server error
An internal server error has occured!
Please try again later.
Tried to install 1.7.1 - same error.
Any Ideas?
Hmmm. The usual culprit behind 500-errors is a bad .htaccess file in your host server root directory, but there could also be other causes, such as: "unzip" could be failing or corrupting Wassup; Wordpress' "wp-content/plugins" directory could have incorrect owner permissions or is access protected; or your host server is incorrectly configured.
You can try a manual install of Wassup to see if that works:
-download Wassup package to your PC
-unzip Wassup on your PC (double-click file)
-use "ftp" to upload the "wassup" folder to your wordpress "wp-content/plugins" directory on your host server
-reload Wordpress plugins page in the browser
-activate Wassup.
Also, if you have access to your server logs, check that for the source of the error. If you need to change permissions, you should read the codex doc: http://codex.wordpress.org/Changing_File_Permissions.
Good luck.
> You can try a manual install of Wassup to see if that works:
> -download Wassup package to your PC
> -unzip Wassup on your PC (double-click file)
> -use "ftp" to upload the "wassup" folder to your wordpress "wp-content/plugins" directory on your host server
> -reload Wordpress plugins page in the browser
> -activate Wassup.
That's exactly what I did. The error occurs when I click activate, after all the files are in place. I checked permissions for all folders - all of them are 755 so no problem there. I have few other plugins and none had problems.
The access log shows the activation, but no other info:
99.225.125.239 - - [20/Feb/2010:00:47:37 -0500] "GET /wp-admin/plugins.php?action=activate&plugin=wassup%2Fwassup.php&plugin_status=all&paged=1&_wpnonce=28ee25c06c HTTP/1.1" 200 645 flexwiz.amosl.com "http://flexwiz.amosl.com/wp-admin/plugins.php" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.0.249.89 Safari/532.5" "-"
The .htacess file at the root folder is a wp generated one:
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
looks ok to me.
Thanks for providing feedback about your efforts to get Wassup working.
Here are some additional troubleshooting steps you can take to isolate the problem:
Thanks for the help!
After complaining to my hosting service provider, it turned out that its using on old version of php by default. Upgraded to php 5 and it works great.
Thanks for the followup.
Just an FYI:
Wassup does not require PHP5 to run. It is likely that your ISP also fixed an error in the host server configuration when they switched you to PHP5.
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