Hello, I'am using Wassup 1.7.2.1, two months ago. But now i can not see main graph in visitor details.
It is showing me 0 visits, now, look the image:
http://img40.imageshack.us/img40/9232/wassupgraphwithout.jpg
What happened?
Help me, please.
Wassup is showing me 0 visits, why?
(7 posts) (4 voices)-
Your 'wp_wassup' table may be corrupted. Corruption of wassup data can occur if your host server rebooted or stopped in the middle of a Wassup recording transaction. The fix is to reinstall Wassup cleanly. To do a clean install of WassUp:
- Go to Wassup-Options=>Uninstall tab, check "Permanently Remove Wassup"
- Click [Save settings] button...a warning message will flash in red.
- Go to Wordpress Plugins menu, deactivate Wassup.
- Reload the Plugins menu page
- Activate Wassup.
A note of warning: all historic wassup data and custom wassup settings will be lost in this reinstall. If you want to save the old data, you need to manually export/backup 'wp_wassup' table contents to an SQL file using phpMyAdmin or other tool, then import the data back into 'wp_wassup' after you reinstall Wassup.
Good Luck.
-Helene D.
http://techfromhel.webege.comPosted 2 years ago # -
I am experiencing the same problem on http://radoff.com -- I completed removed the plugin as suggested above, and then reinstalled, but I'm not seeing a graph or any other data collection (like "Top Ten"). If I select the SPY option, I *do* see pageviews coming in.
Posted 2 years ago # -
Hmm...Sounds like a "delayed insert" error is affecting Wassup's ability to save records. Odd that it should start happening now. Your ISP must have changed/upgraded your mySQL server and the new configuration is causing "delayed insert" errors.
To fix, you will have to comment out the "delayed" option from wassup's code. Go to Wordpress =>Plugins => Editor, find "wassup" in the drop down list and click "Select". Arrow down to line #2669, '
$delayed="DELAYED"; //for delayed insert' and comment it out. ie://$delayed="DELAYED"; //for delayed insert
Update file.
If this does not start Wassup working again, then you will need paste your configuration information from Wassup-Options =>[Manages Files&Database] tab in this thread, so we can better diagnose the problem. Thx.
Posted 2 years ago # -
Most odd. Did you install any new plugins recently? Do you have any caching plugins installed? Did your modify your MySQL configuration in any way? What versions of Wordpress, MySQL and PHP are you using? Please provide more info so we can better diagnose what is affecting Wassup's ability to save records in your setup.
Posted 2 years ago #
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