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1. 

   umutweb
   Member

   Hi.

   I upgraded to Wordpess 3.3 Wassup works as excepted but there is a problem about UI. When I click "Show Top Stats", Loading animation appears with dimmed background but after that, only dimmed background is seen. Stats doesn't appear. It seems to be a problem with thickbox I think.

   Posted 5 months ago #
2. 

   helene
   Moderator

   Thank you for reporting this. I tested 'show top stats' and 'view raw table' in Wordpress 3.3 and they worked fine in my tests.

   There were some reports of a problem with Thickbox in a pre-release copy of Wordpress 3.3, but that was fixed, I believe. If you are an early adopter of WP 3.3, you might have inadvertently got a pre-release copy. Try downloading and installing WP 3.3 again, just in case.

   -Helene D.
   http://techfromhel.webege.com

   Posted 4 months ago #
3. 

   Lisa
   Member

   I have experianced this problem with wordpress 3.3 and 3.3.1

   Posted 4 months ago #
4. 

   mtheo
   Member

   Hi, I have just upgraded my wordpress to 3.3.1 and Wassup 1.8.3 works fine for me except when I try to display the "Show Top Stats".
   The problem and the behavior are the same as umutweb have reported.

   Thanks in advance for your support and the very useful plugin.

   Posted 4 months ago #
5. 

   helene
   Moderator

   Sorry everyone, but I could not duplicate this problem in my copy of Wordpress 3.3. Perhaps this is a browser compatibility issue with either jQuery 1.7.1 or Thickbox 3.1.

   Try viewing WassUp "top stats" from a different browser and let me know if that works.

   Posted 4 months ago #
6. 

   umutweb
   Member

   Hello helene,

   I tried it with Chrome 17 developer and Firefox 10 beta. Neither worked. I also changed box's width to 800px using Wassup's settings page. That didn't work either.

   I tried to find a reason using firebug, and I found out something interesting. Firebug *thinks* there is a thickbox window is over all content. Look at the screenshot. The thickbox box is selected. I examined all the CSS and simply didn't understand why it is not visible. :S (it is set to display:block; and I checked z-index too.)

   http://images.devs-on.net/Image/EU0xhjtij1An2qo-VisitorDetailsUB.png

   Posted 4 months ago #
7. 

   helene
   Moderator

   Thank you for the snapshot attachment. From the looks of things, Thickbox is unable to display "iframes" in your configuration. Possibly due to code alteration by a gallery plugin or theme template.

   To solve this problem, I need to verify your Thickbox setting. Can you send me a snapshot of the view source from WassUp Details main screen? I only need the document head section. You can email me the image or link directly at techfromhel (at) gmail (dot) com, if you don't want others to see this sensitive information.

   In the meantime, here is a temporary workaround to display "top stats" in a new window instead of Thickbox:

   • Navigate to Wordpress Admin >> Plugins >> Editor. Under "Plugin to edit", select "Wassup" in the drop-down box, then click the [select] button.
   • Find line# 1429: else echo '" class="thickbox'; about 1/3 down the page and a few lines below the "Auto refresh" line
   • Edit the echo statement by replacing class="thickbox' with target="_blank'

     Be extra careful here and duplicate the quotes exactly. If you get it wrong, wassup will fail with many errors. Note that there is no double-quotes at the end of this statement.

   • Select [Update File] and you're done.

   Posted 3 months ago #
8. 

   Lisa
   Member

   Thank you, the target="_blank' worked for me. I think it has something to do with jquery versions, but I am not sure.

   Posted 3 months ago #
9. 

   umutweb
   Member

   I found the problem. Problem is in /wp-includes/js/thickbox/thickbox.css on line 52.

   visibility: hidden; assigned. I changed it to display:none; and problem gone!

   :)

   Posted 2 months ago #

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